Loan Administration Specialist

About BTC Bank

BTC Bank is a community bank founded on the traditional values of personal customer service. Our continued tradition of serving our friends and neighbors with courteous, professional banking services maintains its standard of excellence today. We strongly support our local communities. We are proud of the roots of our past and prepared for the growth in our future.

Hours: 40 hours per week M-F 8-5, Rotating Saturday shift 8-12.

Job Purpose: Provide support to the Loan Department with primary responsibilities being loan administration, portfolio maintenance, and operations support.

Duties and Responsibilities:

• Review daily loan reports and assist in the reconciliation of those reports.
• Work directly with the credit department to ensure all information is obtained, complete and accurate.
• Act as a liaison between the customers, loan officers, and loan administration staff through the loan process.
• Perform a variety of customer’s service activities including responding to requests, researching discrepancies and resolving issues.
• Coordinate processing of approved loans; ensures loans are processed according to the approval and they conform to financial institution lending policies; obtains sufficient information and/or documentation from customers; coordinates with the processing staff to obtain necessary documentation for loan processing; solves problems relative to processing and servicing loans.
• Monitor loans to ensure compliance with loan documentation and financial institution policies.
• Perform quality control review for new and seasoned loans, including loan modifications and ensure appropriate documentation in system and loan file.
• Monitor, research or instruct payment processing for borrower payments, disbursements, fees, and collect appropriate fees due.
• Perform standard loan calculations such as loan payment amounts, amortization schedules, payoff quotes and prepayment calculations.
• Work with employees and customers at all levels within the financial institution.
• Work closely with lenders, processors, credit underwriters, and closers to appropriately document and process the credit file of each borrower.
• Other duties as assigned.

Qualifications:

• High school diploma
• 5 years professional experience in a comparable industry role or prior loan servicing experience
• Strong written, verbal and customer service skills
• Strong PC skills, including a demonstrated proficiency with Microsoft Office applications
• Possess the ability to work accurately and efficiently under time constraints

Physical Requirements:

• This position requires manual dexterity, the ability to lift files and open filing cabinets. This position requires bending, stooping or standing as necessary.
• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
• Must be able to communicate effectively with others.

To learn more about BTC Bank visit www.btcbank.bank!