Operations Team Lead

Job Requirements

• Previous experience in a warehouse, production, or manufacturing environment preferred.
• Prior experience in a supervisory or team lead role is a plus.
• Strong leadership and communication skills with the ability to train and guide team members.
• Ability to monitor production lines and quickly identify and resolve operational issues.
• Knowledge of warehouse operations, including packing, labeling, and palletizing processes.
• Strong organizational and time management skills with the ability to meet deadlines.
• Ability to multitask and prioritize tasks in a fast-paced work environment.
• Basic computer skills, including data entry and working with spreadsheets and reports (e.g., Microsoft Excel or similar software).
• Understanding of workplace safety standards and the ability to enforce health and safety regulations.
• Strong attention to detail to ensure quality standards are maintained.
• Ability to perform administrative and clerical tasks such as filing, scanning, and documentation.
• Ability to work collaboratively with team members and promote a positive team environment.
• Dependable, proactive, and able to take initiative when addressing production or workflow issues.

Physical Requirements

• Ability to stand and walk for extended periods during shifts.
• Ability to lift, carry, and move items weighing up to 30–40 lbs as needed.
• Ability to work in a warehouse environment that may include noise, moving equipment, and varying temperatures.
• Ability to bend, reach, push, pull, and perform repetitive tasks when necessary.

Key Skills & Competencies

• Leadership and team coordination
• Problem-solving and decision-making
• Time management and task prioritization
• Communication and training abilities
• Attention to detail and quality control
• Organization and administrative support
• Safety awareness and compliance

Job Responsibilities include, but are not limited to:

• Provide direction, guidance, and training to ensure they understand their responsibilities and expectations to maximize quality and productivity.
• Assist with setting up production lines and assign tasks to line workers to ensure projects are completed on time.
• Monitor production lines; identify operational issues and implement solutions to ensure deadlines are met without compromising quality.
• Oversee various warehouse stations, including packing, labeling, and palletizing operations.
• Ensure all team members follow company policies and procedures while maintaining compliance with health and safety regulations.
• Ensuring work areas and warehouse floors remain clean and organized.
• Promote teamwork, initiative, and accountability while setting a positive example for team members.
• Assist with daily administrative tasks and required documentation.
• Perform data entry and maintain accurate records.
• Prepare, run, and maintain reports and spreadsheets as required.
• Support additional administrative and clerical duties assigned by the department manager, including filing, scanning, copying, and document organization.