Operations Processor

We are looking for a proactive Operations Processor to support daily distribution activities and help strengthen customer relationships in Duncannon, Pennsylvania. This position blends operational coordination with account support, requiring someone who can keep inventory and fulfillment running smoothly while contributing to business growth. The ideal candidate is comfortable taking ownership, working independently, and balancing detail-oriented processing with responsive service.

Responsibilities:
• Coordinate daily operational workflows across receiving, inventory tracking, order processing, and product distribution to maintain efficient service levels.
• Work closely with vendors and transportation partners to align shipment timing, delivery expectations, and supply availability.
• Support accurate order fulfillment by monitoring stock movement, resolving processing issues, and helping maintain organized inventory records.
• Build and maintain strong customer connections by responding to account needs and identifying opportunities to expand ongoing business.
• Review operational results, expenses, and service performance to highlight areas for improvement and support revenue goals.
• Process vendor invoices and assist with accounts payable activities to help ensure timely and accurate financial documentation.
• Address account and order-related concerns quickly and professionally to promote customer satisfaction and smooth internal operations.• Experience supporting operations, distribution, logistics, or order processing functions in a fast-paced environment.
• Ability to manage customer accounts while contributing to account growth and service quality.
• Working knowledge of inventory control, vendor invoice entry, and accounts payable support.
• Strong problem-solving skills with the ability to handle account resolution and operational issues effectively.
• Familiarity with risk awareness and sound judgment when addressing day-to-day business decisions.
• Comfort working independently in a hands-on role with shifting priorities.
• Experience using Encompass or similar business systems is preferred.
• Clear communication skills and the ability to coordinate effectively with customers, vendors, and internal teams.