Library Assistant I Floater

GENERAL STATEMENT OF DUTIES: Assists with the coordination, marketing, and delivery of programs and related special events at all DHCLS agencies. Performs routine general library work related to the direct and/or indirect operation of any DHCLS branch or departmental location, including organization/shelving of library materials, the provision of informational and circulation services, and instruction of users in the use of library technology, materials, and services. Special projects may also be assigned.

The selected candidate will be responsible for providing as-needed support staffing to any library locations, particularly during programs and in the Youth Services department.

While Floaters can be scheduled for shifts during any operating hours, at this time, the greatest scheduling need is afternoon and evening hours during the week, and Saturday hours.

SUPERVISION RECEIVED: Works under the supervision of the Main Library Manager who issues instructions regarding work assignments and overall duties. May also work under the direct supervision of a branch or department manager at the assigned location for the duration of the shift. Requires the ability to perform tasks with minimal supervision. The exercising of independent judgment and initiative is necessary.

JOB DUTIES:

• Performs circulation functions, including checking in/out of materials and patron account creation/updates.
• Assists in the promotion and delivery of DHCLS programs/events for all ages.
• Assists with program room set-ups and outreach as needed.
• Demonstrates positive customer service skills and assists users with library materials/services either in person, or over the telephone.
• Assists in locating, renewing, reserving library materials/services and instructs in their use, including nontraditional library materials.
• Shelving/Shelf-Reading/Straightening of library materials.
• Answers informational and directional questions and recommends library materials/services in a helpful and courteous manner.
• Facilitates public computer use and assists with basic technology support.
• Identifies for Technical Services items to be added, mended, or discarded.
• Responsible for executing opening and closing procedures.
• Processing financial transactions such as fines, fees, and services.
• Other duties as assigned.

KNOWLEDGE, SKILLS, & ABILITIES: Communication skills, ability to read and understand English; computer skills, ability to learn and master existing and new technologies; ability to assist public in using hardware/software and other technologies. Must have critical thinking skill. Ability to understand and follow oral and written instructions and to complete assigned tasks with minimal direction. Requires the ability to work nights and weekends.

PERSONAL ATTRIBUTES: Courteous; helpful; demonstrates good judgment; neat personal appearance; natural curiosity; values diversity; detail oriented; creative; problem solver.

REQUIRED EXPERIENCE AND TRAINING: High School graduate (or equivalent) and preferably two (2) years experience in a related work environment.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to reach with hands and arms, stand, walk, sit, use hands to finger, grasp, handle, feel or operate objects, tools, or controls, talk and hear. Hand-eye coordination necessary to operate computers and various office equipment. The employee is occasionally required to climb, balance, stoop and crouch. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Requires driving to various locations. This job description is not, nor is it intended to be, a complete statement of all duties, functions and responsibilities which comprise this position.