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Estimated Pay info$18 per hour
Hours Full-time
Location Torrance, California

About this job

Description:
  • Communicate and follow up with customers via our Customer Relationship Management platform (Gorgias), email, and phone.
  • Locate and ship store products for online orders.
  • Resolve shipping issues and discrepancies.
  • Conduct cycle counts and update inventory on our Shopify account as needed.
  • Organize fabric swatches program to provide customers with the appropriate samples.
  • Eager to work on site and actively engage with customers and other team members.
  • Must be able to provide support to additional departments (e.g. assisting during our quarterly inventory counts or with light administrative work).
  • Assist customers with purchases at Showroom and Outlet store locations.
  • Finalize transactions with Shopify POS devices.
  • Must familiarize themselves with our entire inventory, including fabrics, colors, products, sizes.
  • Maintain a clean and orderly environment in the store and at their work station.
  • Handle in-store and online returns and exchanges per company policy.

WORK HOURS: Sunday to Thursday from 9:30 AM to 6:00 PM

Requirements:
  • Excellent computer skills and phone etiquette
  • Must be comfortable in a customer-facing environment
  • Strong organizational skills and attention to detail
  • Must be a team player and willing to wear multiple hats
  • Prior related-industry experience strongly preferred
  • Quick learner/Prior experience with the following software: ShipStation, Shopify, Gorgias
  • Knowledge of Spanish a plus



Compensation details: 20-20 Hourly Wage





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Posting ID: 1259230621 Posted: 2026-05-09 Job Title: Commerce Associate