Employee Advocate

This position requires a broad knowledge of pension benefits, a general understanding of every aspect of the Systems’ operations, and the ability to coordinate with others within the organization verbally and in writing to resolve member and employer issues. The position will require strong interpersonal skills to create positive work relationships.

Experience and Qualifications:

• Associate degree and at least one year of customer service experience; or High School diploma/GED with three years of customer service experience
• Experience in financial services, insurance, group benefit, or the pension industry