Customer Service/Inside sales

We are a commercial printing company with offices in east and south bay. We are looking for someone who has talent and is witty~ can think on their feet/someone who has ambition and wants to learn.  Of course having business sales experience is preferred but what is important to us is talent and the willingness to learn, we will invest the time to teach you if you invest the time to learn. 

Quality over quantity/ loyalty, dedication, perseverance and a high moral is what we pride ourselves in. We expect the same in you. 

We are looking to help our inside sales person. Years of experience are not the requirement but the ability to communicate concepts with clarity and simplicity is.  The candidate must have 

Knowledge of Microsoft Word, Microsoft Outlook, and Excel
 Minimum high school graduate or G.E.D equivalent                                                                                                   
Excellent customer service skills, exceptional verbal and written communication skills, work under production deadline, reliable and a good team player with a professional, friendly tone                                                                                         
A great researcher: be able to quickly and accurately determine key information about people and companies                
Excellent time-management, ability to manage deadlines                                                                                                
Smart and self-reliant, able to read emails, understand and reply accordingly
Ability to work independently and find the best solutions for a problem
Must be able to handle our clients in a professional manner
Detail-oriented, excellent attention to detail and accurate                                                                                                  
Self-starter and very organized                                                                                                                                                 
Internet savvy and deep knowledge of social media                                                                                                                  
Good interpersonal and listening skills
Ability to work without direct supervision, flexibility and creativity                                                                                       
A great note taker, fast, comprehensive, accurate notes                                                                                                         
 Have a good attitude and outgoing personality                                                                                                                             
 Bilingual in Spanish a huge plus

 Duties include;

Providing assistance to our sales person by attending in house daily meetings                                                                  
Answering incoming emails and phone calls, and ability to write succinct, crisp emails and a great phone manner                                                  Answering questions about in house orders and providing assistance with orders.                                                    
Updating CRM records and following up with customers in a timely manner                                                                         
Keep comprehensive, accurate and up-to-date notes and tasks