Warehouse Customer Service

We are seeking a Customer Service to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

​Qualifications:

• E-Commerce Experience
• Call center exp.
• Technical Experience
• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills
• Computer skills, Microsoft Suite, and Outlook.

Details:

• Full-Time
• Monday-Friday 8:30am-5:30pm
• Pay DOE starts @$18 hourly
• Location: City of Industry