Housekeeping Supervisor

Job Summary

DoubleTree by Hilton Wilmington is seeking an experienced and motivated Housekeeping Supervisor to join our hospitality team. The ideal candidate is detail-oriented, dependable, and passionate about delivering exceptional guest experiences. This role assists in overseeing daily housekeeping operations, ensuring guest rooms and public areas meet Hilton brand cleanliness and service standards.

Responsibilities

• Supervise and support housekeeping staff during daily operations
• Inspect guest rooms, public areas, and back-of-house spaces for cleanliness and quality standards
• Assign daily tasks and monitor staff productivity
• Train new housekeeping team members on Hilton standards and procedures
• Ensure timely room turnover and coordinate with Front Desk on room status updates
• Maintain inventory of housekeeping supplies and linens
• Address guest requests and resolve housekeeping-related concerns promptly
• Follow all hotel safety, sanitation, and OSHA guidelines
• Assist Executive Housekeeper with scheduling and departmental organization

Qualifications

• Previous housekeeping or hotel supervisory experience preferred
• Hilton brand experience is a plus
• Strong leadership and communication skills
• Ability to work flexible schedules, including weekends and holidays
• Excellent attention to detail and organizational skills
• Ability to stand, walk, bend, and lift up to 25 lbs during shifts

Benefits

• Competitive pay based on experience
• Hilton travel discounts
• Paid time off
• Opportunities for growth within Hilton brand hotels

Apply Today

Join the team at DoubleTree by Hilton Wilmington and help create a welcoming, clean, and comfortable experience for every guest.