Customer Service Representative

We are looking for a Customer Service Representative to support a busy retail environment in Damariscotta, Maine. This Long-term Contract position is ideal for someone who enjoys helping customers, maintaining an organized sales floor, and contributing to a positive in-store experience. The role is fully onsite and may involve working between two nearby store locations. Candidates should be comfortable with a flexible schedule that includes weekend availability as part of a rotating schedule.

Responsibilities:
• Welcome shoppers, respond to questions, and provide attentive service that creates a positive customer experience.
• Process purchases accurately by handling cash and other forms of payment in accordance with store procedures.
• Replenish merchandise, organize displays, and help keep shelves fully stocked and visually appealing.
• Monitor inventory levels and assist with restocking efforts to support daily store operations.
• Answer incoming customer inquiries and provide clear information about products, store services, and availability.
• Support general retail operations, including maintaining cleanliness and order throughout the sales floor.
• Travel between two nearby store locations as needed to assist with coverage and customer support.
• Work collaboratively with team members to ensure smooth day-to-day operations and consistent service standards.• Previous experience in customer service, retail, or a similar public-facing role.
• Strong communication skills with the ability to assist customers in a friendly and attentive manner.
• Comfort with cash handling and completing transactions accurately.
• Ability to stock shelves, organize merchandise, and support inventory-related tasks.
• Availability to work a permanent or part-time schedule, including weekends on a rotating basis.
• Willingness to work fully onsite and assist at nearby store locations when needed.
• Dependable work habits and the ability to contribute positively in a team-oriented setting.