ServiceNow GRC/SecOps Specilist

We are looking for a Technical Architect to design the structure of our IT systems and oversee programs to ensure the proper architecture is implemented.

In this role, you should be an excellent communicator who is able to translate complex requirements into functional architecture. We’d also like you to have hands-on experience in software development and be able to manage complex programs.

Your goal will be to ensure our internal IT framework operates properly.

Responsibilities

• Lead ServiceNow engagements, delivering process design, technical design, defining agile stories, working with offshore development team to get configuration done
• Coordinate with clients to facilitate requirements gathering, sprint show-me, testing, UAT and deployment
• Utilize BPMN (Business Process Model and Notation), to depict the workflow of new and existing processes
• Specialize in ServiceNow Governance, Risk, and Compliance (GRC) or ServiceNow SecOps product suite, and support creation of collateral, point of view, and thought leadership across the product suite and functional capabilities
• Work with functional Subject Matter Professionals in GRC/SecOps area and support client engagement delivery
• Support the practice in growing solution area by supporting in solution design and innovation around the ServiceNow platform
  

Qualifications

• Minimum of five years of experience working with BPMN, workflow design and business process analysis
• Bachelor's degree from an accredited college/university in Business Process Management (Business Administration, Project Management, Organizational Behavior) or equivalent work experience
• Strong working knowledge of ServiceNow; ServiceNow Certified System Administrator is required
• Solid competencies in ServiceNow platform, GRC/SECOPS, ITSM, ITOM, SecOps related systems (e.g. web application firewalls) and Agile Development
• Prior experience and understanding of GRC/SecOps principles; ServiceNow CIS certification in GRC or SecOps is preferred
• Excellent verbal/written communication, problem solving, analytical, and independent judgment skills to support an environment driven by customer service and team work
• Travel as needed