Front of House Team Member

Customer Service Associate — Deep Run Roadhouse | $18–$19/hr + Weekly Pay (Richmond/Henrico, VA) $18–$19/hour ($15–$16 base + tip share averaging $2.77/hr this year). Paid weekly via direct deposit. Full-time and part-time available. 

Deep Run Roadhouse is one of the highest-rated restaurants in Richmond — 4.7 stars on Google with over 1,600 reviews and 4.5 stars on Yelp with over 550 reviews. We're looking for friendly, reliable people who want to work at a place they can be proud of. 

What you'll do — Welcome customers, answer questions, and make menu recommendations. Ring up orders and process payments, refunds, and gift cards. Keep our dining room, workspace, and facilities clean and organized. Learn our menu and products inside and out so you can help customers with confidence. Support catering operations by packing dry goods for events. What you get:

• $18–$19/hr (base + tip share), paid weekly, yearly raises.
• Full-time is just 35 hrs/week. No late nights. Flexible scheduling.
• Working hours: 10am–9pm, averaging 8-hour shifts
• 64 hours PTO after 90 days*
• Health, dental, and vision insurance*
• HSA, short-term and long-term disability, and life insurance*
• 3% retirement match (4% after year one)*
• Free shift meal + employee discounts at Deep Run Roadhouse and Pearl's Bake Shoppe
• Holiday bonus equal to at least one week's pay
• Clear path to leadership and promotional raises — our management team started in hourly roles 
  
  *Full-time benefits available after 90 days. 
  
  What we need: A positive attitude, reliability, and strong customer service skills. Some food service experience preferred, but we'll train the right person. Weekend availability is required, especially Sundays. We're looking for team members who want consistent, long-term employment — not seasonal or short-term. 
  
  Apply here: https://deeprunroadhouse.com/careers/

Required qualifications:

• Legally authorized to work in the United States
• 18 years or older