Regional Specialist - Human Resources

Essential Job Functions:
* Maintain HRIS records, perform data entry, and compile reports from the system for analysis, compliance, or upon request
* Administer workers' compensation claims: investigate new claims, ensure compliance with laws and policies, manage medical providers, case managers, and adjusters, authorize medical treatment, and facilitate communication between injured workers, HR, and supervisors
* Administer FMLA leaves, including tracking, documentation, and compliance with federal and state regulations
* Support ADA accommodations by coordinating interactive processes, reasonable accommodations, and related documentation
Revised on: May 6, 2026
* Answer phone calls for general employment inquiries and basic employee questions on benefits, policies, procedures, and other HR matters
* Process new hire paperwork and background checks
* Prepare offer letters and termination letters
* Work closely with managers and payroll department on matters of employee pay (incorrect payments, contractual increases, etc.)
* Serve as initial point of contact for employee relations matters
* Provide administrative support to the HR function through record keeping, file maintenance, correspondence generation, and data entry
* Assist in day-to-day office operations (greeting employees, answering requests, processing Personnel Action Forms, etc.)
* Assist HR Department in carrying out various employee programs (Health Fair, Holiday Party, Recognition Night, etc.)
* Special projects as assigned
* Other general HR duties as assigned

Working Conditions:
* Mostly indoors and generally climate-controlled environment
* Will be exposed to noise, smoke, and odors
* Working with others and independently

Target Hourly Range: $26.00

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Must secure appropriate RI mandated gaming licenses (preferred)
0-3 years of Human Resources experience (preferred)
Excellent interpersonal and organizational skills (preferred)
Excellent oral and written communication skills (preferred)
Excellent computer skills (Microsoft Office Suite) (preferred)
Self-motivated, team player, adaptable, willing to learn, high level of attention to detail (preferred)
Previous hospitality/customer service experience preferred (preferred)
Prior knowledge of principles and practices of human resources administration preferred (preferred)

RI Lottery License Ops (required)