Technical Program Manager

Role: Technical Program Manager
Location: Complete Remote
Duration: 6 - 12 Months

Overview
The Payroll for the Future (P4TF) program is a strategic, enterprise-wide initiative transforming Org's global payroll operations and technology infrastructure. The Technology Strategy Workstream is focused on delivering a future-ready, AI-enabled payroll platform - spanning Workday localization, automation, systems rationalization, and integration governance across 40+ countries.

This TPM role supports the Technology & Strategy Workstream within the DET IT Finance & Employee Success (FIN/ES) organization, operating under the Delivery Assurance & Operations pillar and working in close partnership with our internal IT delivery team, Product Management, and Engineering.

Key Responsibilities
Program & Workstream Delivery

• Support day-to-day execution of the PFTF Technology Strategy Workstream, including Workday localization, automation priorities, and systems rationalization activities
• Track and maintain program health, milestones, dependencies, and deliverables across multiple concurrent work tracks
• Manage and maintain GUS (internal Agile tracking) epics, stories, and project-level health status; ensure updates are completed per program cadence (weekly by Wednesday 8:30am CST)
• Maintain Smartsheet program tracking in alignment with program standards; as required
• Facilitate and participate in recurring program cadences including Daily IT Standups, Weekly Cross-Team meetings, Tech Strategy/Change Management syncs, and any additional required cadences yet to be scheduled.

Risk, Issue & Dependency Management (RAID)

• Proactively identify, track, and escalate risks, issues, actions, and dependencies (RAID) across the workstream
• Maintain RAID log in GUS; escalate critical path issues impacting planning deadlines to program leads
• Apply baseline change management practices to protect team capacity and proactively communicate roadblocks to leadership

Requirements & Documentation

• Support documentation and control frameworks as required
• Work with Product to support action items throughout discovery
• Drive process adherence and sign-offs

Future State Design & Quality Assurance

• Facilitate future-state payroll process design sessions with cross-functional stakeholders
• Ensure defined service level agreements are in place and operational metrics are trackable
• Support end-to-end testing activities including UAT coordination across integrations and systems
• Contribute to quality and governance standards across the workstream

Stakeholder Engagement & Communication

• Build strong working relationships with internal TPMs, Product Owners, Engineering Managers, Policy leads, and Change Management teams
• Support preparation of executive-ready status updates, SteerCo readouts, and program-level communications.
• Operate as a trusted delivery partner; surface observations, risks, and recommendations clearly and constructively

Required Qualifications

• 5+ years of Technical Program Management experience in large-scale enterprise IT programs
• Demonstrated experience supporting HR/Payroll technology implementations, with Workday experience strongly preferred
• Strong understanding of Agile/SAFe delivery methodologies; experience working in sprint-based execution environments
• Proficiency with program tracking tools such as GUS (Agile/Jira-based), Smartsheet, and/or equivalent
• Experience managing RAID logs and applying change management practices in complex, multi-stakeholder programs
• Proven ability to manage cross-functional dependencies across engineering, product, and business workstreams
• Excellent communication and stakeholder management skills; comfortable operating at all levels of an organization
• Experience working within large enterprise environments with 50K+ employees preferred
• Strong documentation and requirements management skills

Preferred Qualifications

• Experience with global payroll systems, multi-country Workday localization, or similar HR technology transformation programs
• Familiarity with our internal technology ecosystem (Workday, SPIFF, Benefits platforms, ERP integrations)
• PMP, CSM, PMI-ACP, or SAFe certification
• Experience supporting vendor rationalization or RFP/sourcing processes
• Comfort working in an AI-augmented delivery environment (e.g., using AI tools for documentation, summarization, and status tracking) - smartsheets

Key Partnerships
This role works closely with the following internal stakeholders:

• IT Lead / Program Oversight: Senior Director, ES Technology
• Product Management: Director, Product Management (Workday/HR)
• Director, Software Engineering
• Program Management: Senior Director, Portfolio Management
• Policy Workstream Lead: Program Lead, Policy
• Change & Enablement: Manager, Change & Enablement
• IT TPM Delivery Lead: Technical Program Manager, Senior Manager

Success Criteria:

• RAID items tracked and updated on cadence with no critical items falling through the gaps
• GUS project health reflects accurate, up-to-date status weekly.
• Workstream deliverables (requirements, documentation, process designs) completed on schedule and to quality standards.
• Proactive escalation of risks and blockers; no surprises for program leadership.
• Strong cross-functional working relationships established within 30 days of engagement.