Outpatient Surgery Center - Service Line Coordinator

Site: Newton-Wellesley Hospital

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Newton-Wellesley Hospital is seeking an organized, proactive, and collaborative Service Line Coordinator to support the daily operations of our Perioperative Services team. In this vital role, you'll work closely with surgeons, clinical staff, vendors, Materials Management, and leadership to ensure the instruments, implants, and equipment needed for surgery are available and ready when patients need them.

If you enjoy coordinating complex processes, building relationships, and helping healthcare teams deliver exceptional patient care, this is an exciting opportunity to make a meaningful impact.

What You'll Do
-Coordinate surgical case preparation by reviewing upcoming schedules and anticipating equipment, implant, and instrument needs
-Partner with surgeons, surgical offices, vendors, and clinical teams to ensure all required resources are available prior to procedures
-Manage implant and consignment inventory to maintain appropriate stock levels and prevent disruptions to patient care
-Collaborate with Materials Management and Central Sterile teams to ensure instruments and implants are delivered, processed, and ready for use
-Serve as a key point of contact for vendors and ensure compliance with hospital policies and procedures
-Support the introduction of new products and equipment while maintaining established approval processes
-Maintain surgical preference cards and assist with invoice tracking and approvals
-Monitor utilization trends and provide recommendations related to equipment, instruments, and implants
-Work alongside Perioperative Leadership to improve operating room efficiency, throughput, and overall performance
-Assist with budget planning, reporting, and operational improvement initiatives

Under supervision, assists in operations. May help set up the operating room, prepare and transport patients for surgery, adjust lights and equipment, pass instruments and other supplies to surgeons and surgeons' assistants, hold retractors, cut sutures, and help count sponges, needles, supplies, and instruments. May provide day-to-day guidance/direction to more junior staff.

Does this position require Patient Care?
Yes

Education
High School Diploma or Equivalent required

Can this role accept experience in lieu of a degree?
No

Licenses and Credentials
Basic Life Support [BLS] - Generic - HR Only preferred Certified Surgical Technologist [CST] - National Board of Surgical Technology and Surgical Assisting (NBSTSA) preferred Medical Technician [New Hampshire License] - New Hampshire Board of Medical Imaging and Radiation Therapy preferred

Experience
Experience at time of hire: Three (3) years of diversified experience in the operating/procedure room 3-5 years required and Experience scrubbing in multiple specialties; five (5) years of experience preferred, and one (1) year of experience working and leading teams 3-5 years preferred

Knowledge, Skills and Abilities
- Knowledge of SPD Sterile Room.
- Ability to multitask and work in a fast-paced clinical environment.
- Advanced knowledge of sterile processing procedures and policies.
- Familiarity with medical terminology and departmental supply items is required.

Physical Requirements

Standing Frequently (34-66%)

Walking Frequently (34-66%)

Sitting Occasionally (3-33%)

Lifting Frequently (34-66%) 35lbs+ (w/assisted device)

Carrying Frequently (34-66%) 20lbs - 35lbs

Pushing Occasionally (3-33%)

Pulling Occasionally (3-33%)

Climbing Rarely (Less than 2%)

Balancing Frequently (34-66%)

Stooping Occasionally (3-33%)

Kneeling Occasionally (3-33%)

Crouching Occasionally (3-33%)

Crawling Rarely (Less than 2%)

Reaching Frequently (34-66%)

Gross Manipulation (Handling) Frequently (34-66%)

Fine Manipulation (Fingering) Frequently (34-66%)

Feeling Constantly (67-100%)

Foot Use Rarely (Less than 2%)

Vision - Far Constantly (67-100%)

Vision - Near Constantly (67-100%)

Talking Constantly (67-100%)

Hearing Constantly (67-100%)

Onsite

25-27 Washington Street

40

Regular

Day (United States of America)

Pay Range

$29.81 - $47.79/Hourly

Grade

5

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

4100 Newton-Wellesley Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

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