Housing Counselor

Housing Counselor Position

Position Overview

The Housing Counselor supports individuals and families in securing and maintaining stable housing through case management, housing navigation, and landlord engagement.

Bottom of Form Mercy House

Mercy House is a faith-based organization whose mission is to feed, clothe, and house homeless families with dependent children in Harrisonburg, Virginia, in a safe community while assisting them with services that will allow them to overcome the barriers that have led to their situation.

Key Responsibilities

• Conduct client intakes, assessments, and housing plans
• Assist with housing searches and connect clients to resources
• Build landlord relationships and mediate tenant issues
• Coordinate rental and utility assistance
• Maintain accurate documentation and HMIS data
• Ensure compliance with program and housing regulations

Qualifications

• Bachelor’s degree in a related field or equivalent experience
• 2+ years in housing, case management, or human services
• Strong communication, organization, and problem-solving skills
• Proficient in Microsoft Office and data systems
• Bilingual preferred

Starting Salary - $43,000-$48,000

Benefits: Health Insurance, 403B Retirement, Health Savings Plan