CRIS Case Manager

Here's what a Tuesday looks like.

You start the morning in a case staffing with the Lead Case Manager and a clinician — three cases on the table, one of them moving toward release this week. You spend midday at a foster home checking in on a 14-year-old who arrived nine days ago and on the foster parents holding the placement steady. The afternoon is ORR documentation, a sponsor call in Spanish, and a service plan update. By 5:00 the cases are advanced, the records are clean, and the children you carry are one day closer to their sponsor families.

If that picture pulls you in, keep reading.

Why You’ll Love Working Here

Children's Community Programs of Connecticut (CCP) has been doing this work since 1999. The operational rhythm that makes it sustainable was built deliberately. Leadership is organized, accessible, and openly committed to a real work/life balance — not a slogan version.

Substantive support for the people doing the work:

•   Comprehensive medical, dental, and vision plans for team members and their families
• Quarterly wellness experiences for genuine recharge
•  Summer Fridays — half-day Fridays during summer months
•  Recognition awards that arrive regularly and specifically
•  Lunch & Learn sessions and advanced training
•  Culture committees that give team members real influence over agency direction
•  Referral bonus program

What You'll Do

• Reporting to the Lead Case Manager, in CCP's Center for Refugee and Immigration Services (CRIS):
• Carry a caseload of unaccompanied children placed in CCP transitional foster homes. Hold the safety and stability of each child as the foundation of the case.
• Address each child's full needs — physical, medical, emotional, behavioral, cultural, social, educational, and religious.
• Build and update care plans across four domains: service, safety, crisis, and discharge.
• Coordinate services across external providers so no child falls through the system's seams.
• Collaborate with sponsor families, foster families, and the Office of Refugee Resettlement (ORR) toward each child's safe and timely release.
• Provide foster families with support, guidance, education, and supervision.
• Provide client transportation when the case requires it.
• Maintain progress notes, case management notes, service plans, and all ORR and program paperwork to federal compliance standards.

This is a full-time, nonexempt position.

Who succeeds in this role:

Practitioners who write clean documentation without being asked twice. Practitioners who can hold five cases in their head while a sixth call comes in. Practitioners who treat cultural competence as a daily practice, not a credential. Practitioners who see federal compliance as a tool, not a burden. If that's you, we’re excited to start a conversation.

What You'll Bring To The Table

Required:

• Bachelor's degree
• At least 1 year of experience providing services to children and/or families, preferably in the child welfare system
• Bilingual (English/Spanish)
• Strong organizational, time management, and documentation skills
• Excellent interpersonal skills, cultural competence, and a courteous, professional, engaging presence

Preferred:

• Master's degree in behavioral sciences, human services, or social services
• 3+ years of experience providing services to children and/or families, preferably in the child welfare system
• Prior experience with immigrant populations, especially unaccompanied minors or refugee youth
• Familiarity with ORR/ACF documentation systems

Compensation: $50,000 – $55,900 annually.

Children's Community Programs is a nonprofit organization and does not offer visa sponsorship or relocation assistance. Candidates relocating independently are welcome to apply. We are an Equal Opportunity Employer.