Client Success Manager
| Verified Pay check_circle | Provided by the employer$65000 - $75000 per year |
|---|---|
| Hours | Full-time |
| Location | Irving, Texas |
About this job
Job Description
Client Success Manager
Are you a pro at building relationships and helping clients succeed? Our client in Irving, Texas is looking for a Client Success Manager to partner with our top 50 clients.
You'll ensure our clients get the most out of our resident screening solutions. This isn't just about managing accounts; it's about becoming a strategic partner.
What You'll Do:
- Understand Client Workflows: Learn how our clients operate.
- Service Accounts: Handle reporting, conduct bi-weekly check-ins, and update clients on our technology roadmap.
- Identify Growth Opportunities: Find ways to expand our service offerings with clients.
- Build Relationships: Be the main point of contact, building trust and addressing concerns.
- Optimize Processes: Help clients implement company features to improve their screening processes.
- Stay Informed: Keep up-to-date on all company features and enhancements.
- Represent company: Attend industry events (like ResMania 2025) to connect with clients and prospects.
- Collaborate Internally: Work with sales, product development, and other teams to meet client needs.
We're Looking For:
A strong relationship builder who can proactively identify and solve client issues, ensuring their satisfaction and helping them maximize their investment in company.
PrideStaff (North Dallas location) is a locally-owned staffing & placement firm with a strong reputation as a fun-loving, quality-focused service provider. Our employees enjoy the following:
- A professional, supportive team environment
- Representation to North Dallas’ top employers
- Full medical benefits package
- Dedicated consultants that provide industry insights & resources to ensure continued career development
These are some of the many reasons we were recently recognized as one of Dallas’ Best Places to Work!
PrideStaff (North Dallas location) is a locally-owned staffing & placement firm with a strong reputation as a fun-loving, quality-focused service provider. Our employees enjoy the following:
A professional, supportive team environment
Representation to North Dallas’ top employers
Full medical benefits package
Dedicated consultants that provide industry insights & resources to ensure continued career development
These are some of the many reasons we were recently recognized as one of Dallas’ Best Places to Work!
Proudly serving North Dallas, Addison, Carrollton, Farmers Branch, Las Colinas, Irving, Coppell, Lewisville, Plano, Richardson, Frisco and McKinney