Auto Customer Service Reps - Trainees Welcome - NO Weekends!

9305 Southern Blvd., Royal Palm Beach, FL 33411

Generous Pay Plan and Benefits!
No Weekends!

Bilingual Spanish a plus!

Walk-in Applicants are Welcome!

Southern Palms Mazda is looking for a BDC Service Representative to join our Business Development team. This role is essential in supporting our business development efforts and providing exceptional service to our customers. 
 
 
Why Work for Southern Palms Mazda? 

• Trusted dealership: Join a respected Mazda dealer with a strong reputation in sales and service.
• Career growth: Gain handsâ€'on experience and opportunities to advance in automotive service.
• Community impact: Be part of a team that values bilingual accessibility, concierge service, and longâ€'term customer relationships.

 
 
Job Description:

As a BDC Service Representative, you will be the first point of contact for our customers. You will handle inquiries, schedule appointments, and follow up with clients. Your contributions will help enhance customer satisfaction and drive business growth. 
 
 
Benefits:

• Generous Pay Plan
• Medical, Dental and Life insurance
• 401(k) retirement plan
• Opportunities for career advancement
• Comprehensive training program
• Supportive team environment
• Employee discounts and perks
• Paid vacations and holidays
• State-of-the-art service facility
• Fast-paced and professional workplace

Responsibilities:

• Answer incoming calls and respond to customer inquiries
• Schedule service appointments for customers
• Follow up with clients to ensure satisfaction
• Maintain customer records and update information as needed
• Collaborate with service department staff to ensure smooth operations

Job Requirements:

• Previous experience in a customer service role is preferred
• Excellent communication skills
• Strong customer service orientation
• Ability to multitask and manage time effectively
• Proficiency in using computers and software applications
• Please upload your resume. Completing the online assessment will grant you priority consideration!
• Must be authorized to work in the U.S. without sponsorship and be a current resident.
• Must pass pre-employment testing to include background checks, MVR, and drug screening. 

We are an Equal Opportunity Employer.  
All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.