Case Managers

Case Manager – Bronx, NY
Pay: $25/hour Bilingual slightly higher.
Schedule: Full-Time | 40 hours/week
(Some evenings and weekends may be required)

We are seeking a dedicated and compassionate Case Manager to provide residential and long-term support services to homeless and at-risk adults transitioning into permanent housing in throughout the 5 boroughs. This position works closely with individuals experiencing housing instability and supports them in achieving long-term independence and stability.

The Case Manager will maintain a caseload of approximately 20–25 formerly homeless and/or low-income individuals and will provide ongoing support through face-to-face meetings, phone contact, outreach, and coordination with community providers.

Responsibilities

• Provide direct case management services both on-site and in the field
• Conduct mental health and substance use assessments
• Develop, implement, and update individualized service plans
• Assist clients with obtaining public assistance, Social Security benefits, and community resources
• Utilize evidence-based practices including Motivational Interviewing, Harm Reduction, and Critical Time Intervention
• Maintain accurate and timely documentation using electronic health records
• Coordinate clinical case management and psychosocial services
• Facilitate life skills, relapse prevention, educational, and support groups
• Complete referrals to medical, mental health, and outside service providers
• Conduct outreach, apartment visits, inspections, and engagement activities
• Work collaboratively with property management staff to support housing stability
• Mediate landlord-tenant issues when necessary
• Provide crisis intervention and trauma-informed support
• Participate in community meetings and community development initiatives
• Coordinate aftercare services and follow-up support post-discharge
• Ensure compliance with organizational and funding requirements
• Perform additional duties as assigned by leadership

Field work may account for up to 85% of the role in Scatter Site Programs.

Requirements

• Bachelor’s degree in Human Services or related field
• Strong organizational, communication, writing, and computer skills
• Experience working with low-income, homeless, or vulnerable populations preferred
• Fluent Spanish speakers strongly encouraged to apply
• Ability to work independently and within the community
• Must be comfortable conducting field visits and community outreach

Physical Requirements

• Frequent walking, standing, stooping, kneeling, typing, and reaching
• Ability to spend extended periods sitting at a desk
• Occasional lifting of items under 5 pounds
• Ability to move throughout facilities and the community during the workday

This is an excellent opportunity for someone passionate about supporting vulnerable populations and making a direct impact within the community.