Commercial HVAC Service Manager

Service Manager - Commercial HVAC

Location:Skokie, IL | Full-Time
Hybrid: Office/Field Role
Compensation: $90,000-$120,000, Depending on Experience



Role Summary

We are hiring a Service Manager to support and scale our Commercial HVAC operations. This is a senior, hands-on leadership role designed for an experienced commercial HVAC professional who can step in when situations get complex - supporting technicians in the field, visiting job sites, resolving issues in real time, and maintaining strong client relationships.

This is not a desk-only role. The ideal candidate is a seasoned commercial technician with leadership presence, strong communication skills, and the ability to lead calmly under pressure.

Core Responsibilities

• Act as the escalation point for complex service and installation challenges
  
  
• Visit job sites to support technicians and drive solutions
  
  
• Coordinate daily field operations, including scheduling, priorities, and job flow
  
  
• Bridge communication between technicians, clients, vendors, and office staff
  
  
• Oversee onboarding and documentation of HVAC systems for new accounts
  
  
• Ensure safety, quality, and efficiency standards are consistently met
  
  
• Support job costing, documentation, and operational tracking
  
  

Required Experience

• 10+ years of commercial HVAC experience
  
  
• Strong background with chillers, boilers, and commercial RTUs
  
  
• Prior leadership, senior technician, or supervisory experience
  
  
• Excellent troubleshooting, communication, and decision-making skills
  
  
• Comfortable using technology (mobile apps, photos/videos, documentation tools)
  
  
• Valid drivers license and clean driving record
  
  

• Lead with confidence, accountability, and no ego