Commercial Loan Specialist

We are looking for a detail-oriented Commercial Loan Specialist to support commercial lending operations for a long-term contract opportunity with a community bank located on the South Shore, Massachusetts. You would be supporting the full lifecycle of commercial loans, including processing, documentation, servicing, reporting, and compliance. This role will assist with preparing loan packages, reviewing documents, setting up term loans and lines of credit in the core banking system, ordering appraisals and insurance, filing UCCs, tracking collateral, and maintaining accurate loan records. The position also handles borrower communication, coordinates closings with attorneys, supports audits, manages SBA 1502 reporting, monitors loan tracking reports, and requests annual financials from commercial clients.

Responsibilities:

• Process and book new commercial loans with a high level of accuracy, ensuring all records and system entries are complete and compliant.

• Review loan documentation to confirm required information is present before setup, funding, servicing updates, or payoff activity is completed.

• Maintain commercial loan files and update account information as changes occur throughout the servicing process.

• Support daily administrative activities tied to commercial real estate and commercial and industrial lending transactions.

• Coordinate with internal lending and operations teams to resolve documentation gaps, booking issues, and servicing questions.

• Assist with payoff processing, loan maintenance requests, and follow-up tasks related to outstanding items.

• Perform clerical and operational duties that keep commercial lending workflows organized, timely, and well documented.

• Associate’s degree or equivalent preferred.

• Minimum one (1) year of experience in a commercial loan department.

• Proficient in Microsoft Word and Excel; familiarity with DNA, and Nautilus

• Strong attention to detail, organization, and communication skills.

• Ability to work independently, manage multiple priorities, and provide excellent customer service.

• Must complete annual compliance training and remain current with lending procedures and industry standards.