Production Assistant - Custom Apparel & Embroidery

Custom Apparel Production Assistant

ThreadFixx is a growing custom apparel, embroidery, and merch company based in Phoenix, AZ. We help businesses, brands, creators, and organizations bring their logos and ideas to life through custom hats, shirts, patches, shirts, embroidery, printing, and branded merchandise.

We’re looking for a dependable, detail-oriented person with some hands-on production experience to join our team. The ideal candidate has worked in apparel, embroidery, printing, sewing, production, warehouse, or a similar hands-on environment and is comfortable learning new equipment and processes.

This is a great role for someone who already understands the basics of working with custom orders, deadlines, quality control, and production flow — and wants to grow with a small business.

What You’ll Do

Responsibilities may include:

• Preparing custom apparel and merchandise orders for production
• Assisting with embroidery, patches, heat press, DTF, vinyl, or other decoration methods
• Trimming, cleaning, folding, packing, and organizing finished products
• Checking orders for accuracy, quality, placement, sizing, and overall appearance
• Helping keep the shop clean, organized, and running smoothly
• Managing blanks, thread, supplies, materials, and inventory
• Reading order details, job notes, and production instructions carefully
• Communicating with team members about job details, deadlines, and issues
• Helping troubleshoot basic production problems
• Occasionally assisting with customer pickups, order notes, or simple project questions

What We’re Looking For

The right person is:

• Reliable and shows up on time
• Detail-oriented and careful with customer orders
• Comfortable working with their hands
• Able to follow production instructions accurately
• Experienced in a hands-on work environment
• Willing to learn new machines, tools, and processes
• Organized and able to work on multiple orders during the day
• Comfortable working in a small-business environment
• Able to stand, move around, and lift boxes of apparel or supplies as needed
• Proud of clean, consistent, quality work

Experience We’d Like To See

Some experience in one or more of the following is preferred:

• Embroidery
• Screen printing
• Heat press
• DTF printing
• Vinyl
• Sewing
• Apparel production
• Patch production
• Warehouse or shipping
• Order fulfillment
• Customer service
• Graphic design or logo file setup

Direct embroidery or custom apparel experience is a strong plus, but we’re open to training the right person who already has a good work ethic and related hands-on experience.

Schedule

Full-time or part-time may be available depending on the candidate.

Typical schedule is during normal weekday business hours.

Pay

Pay depends on experience and skill level.

Why Work With Us

ThreadFixx is a small but growing company where your work actually matters. You’ll be involved in real customer projects, custom apparel, branded merchandise, and creative production work.

We’re looking for someone who brings some useful experience, takes pride in doing things right, and wants to keep learning as the company grows.