Mailroom Assistant

We are looking for a dependable Mailroom Assistant to support daily mail and package operations in New York, New York. This Long-term Contract position is ideal for someone who takes pride in staying organized, providing helpful customer service, and handling physical tasks in a fast-paced office setting. The person in this role will help keep internal deliveries moving efficiently by sorting incoming items, distributing materials across departments, and supporting general office service needs.

Responsibilities:
• Receive incoming mail and packages, organize items by destination, and ensure timely delivery throughout the office
• Prepare outbound mail and shipments by checking labels, applying postage, and coordinating carrier pickups
• Review returned or misdirected items, correct routing issues, and maintain accurate handling of registered or tracked mail
• Move mail bins, packages, and supply items to departments while using floor plans to navigate the building efficiently
• Support shipping and receiving activities, including weighing parcels and processing courier deliveries through common tracking systems
• Assist with office service tasks such as stocking mail and copy areas, setting up meeting spaces, and providing light reception coverage when needed
• Help maintain a clean and orderly mailroom by disposing of unnecessary materials and keeping supplies properly organized
• Lift and transport heavier items safely and assist with unloading deliveries as part of daily distribution activities• At least 1 year of experience in a mailroom, shipping and receiving, or a similar support environment
• Ability to read building or floor maps and complete deliveries accurately across multiple departments
• Strong customer service skills with a detail-oriented and dependable approach to daily work
• Comfortable using basic computer applications; familiarity with package or mail tracking software is helpful but not required
• Ability to lift up to 50 pounds and remain on your feet for much of the workday
• Solid organizational skills with the ability to manage high volumes of mail and packages efficiently
• High school diploma or equivalent
• Clear English communication skills, both written and verbal