Program Manager - Omni

Summary

With the assistance of the Program Director, position is responsible for operations of the program. As Manager, this position may at times perform the core functions of a Counselor when needed. Functions may include but are not limited to screening, intake, assessment, orientation, counseling (individual, group, family), treatment planning, and documentation.

Essential Duties and Responsibilities

1.            Role model appropriate healthy and ethical behaviors in all interactions, including HIPAA and Confidentiality standards.

2.            Implement treatment programs which meet the needs of the program participants and families.

3.            Maintain census to meet contractual and financial program requirements.

4.            Assist with all areas of treatment and delivery of direct services.

5.            Document the services provided according to standards set by the Agency and applicable County, State, and Federal regulations. Documentation should be clear, concise, and completed in a timely manner.

6.            Familiarity and adherence to all regulatory expectations and ethical standards and Agency policies and procedures, including the Agency’s Core Beliefs.

7.            Maintain constructive relationships with family members, community members and organizations, human services agencies, and other professionals.

8.            Directly supervise staff including:  screening employment candidates; conducting employment interviews; hiring and training of employees; planning, assigning and directing workflow and related processes; consistent appraisal of staff performance; acknowledging/discipling employees; use of progressive discipline as appropriate; application of conflict resolution; and addressing complaints and resolving problems – all in accordance with Agency policies and applicable regulations.

9.            Answer the phone as needed and fill out referral and screening forms, as applicable, fully and correctly.

10.          Attend program staff meetings as required, agency meetings as mandated, and on-site and off-site trainings as directed.

11.          Assist in ensuring a safe and alcohol/drug-free environment.

12.          Perform all other duties as assigned.

If SUD certified - Minimum Credential, Education, and Experience

1.            Current SUD Counselor certification with a State approved certification agency.

2.            Must maintain 40 continuing education units during each certification period.

3.            High School diploma or GED.

4.            Two years’ experience in a behavioral health field.

If behavioral health pre-licensed - Minimum Credential, Education, and Experience

1.            Current registration with the California Board of Behavioral Science Examiners (BBS) as an AMFT, ACSW, or APCC.

2.            Must remain license eligible and maintain current registration per BBS regulations.

3.            Must maintain 36 continuing education units during each registration renewal period.

4.            Must take the BBS Law & Ethics exam within the first year of the registration renewal period.

5.            Must receive clinical supervision hours by a BBS qualified licensed individual.

6.            Master’s Degree in a behavioral health field.

7.            One year experience in a behavioral health field.

If behavioral health licensed - Minimum Credential, Education, and Experience

1.            Current license with the California Board of Behavioral Science Examiners (BBS) as an LMFT, LCSW, or LPCC.

2.            Must remain licensed and keep licensure unrestricted and current per BBS regulations.

3.            Master’s Degree in a behavioral health field.

4.            Three years’ experience in a behavioral health field.

Language and Communication Skills

1.            Ability to read and write English fluently.

2.            Ability to speak effectively before groups, residents/participants, and family members.

3.            Ability to legibly write and document within the Agency’s electronic health record systems.

4.            Basic proficiency in using a computer and other telehealth technology. Proficient in Word and Microsoft Office software.

Other Requirements

1.            Knowledge of 12-Step programs and/or philosophy.

2.            Current CPR and First Aid Certifications.

3.            A valid government-issued picture ID.

4.            If employee uses his/her personal vehicle to commute to work and/or parks on Agency property, a current California driver’s license is required.

a.    If employee has an out-of-state driver’s license, he/she must attain a valid California license no later than 10 days from employment start date.

b.    Must maintain current liability insurance coverage on personal vehicle.

c.     On occasion, employee may be asked to use their personal vehicle to transport participants/residents to offsite appointments. Standard mileage rate will be reimbursed as applicable.

5.            If employee uses an Agency-owned vehicle to transport residents/participants to offsite appointments, a current California driver’s license is required.

a.    If employee has an out-of-state driver’s license, he/she must attain a valid California license no later than 10 days from employment start date.