Customer Service Representative

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement

About the Role:
We are seeking a Customer Service Representative to join our team at bluefrog Plumbing + Drain of Boynton Beach FL. As a key member of our customer service team, you will play a crucial role in providing exceptional service to our clients and ensuring their needs are met.

Responsibilities:

• Handle incoming customer inquiries and provide information about our services
• Schedule appointments for our plumbing and drain services
• Assist with billing and invoicing inquiries
• Follow up with customers to ensure satisfaction
• Maintain accurate customer records and documentation

Requirements:

• Previous customer service experience
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize in a fast-paced environment
• Proficient in using customer service software and tools
• Positive and professional demeanor
• Familiar with Service Titan

About Us:
bluefrog Plumbing + Drain of Boynton Beach FL has been providing top-notch plumbing and drain services to the Boynton Beach, FL area for over 10 years. Our commitment to customer satisfaction and our friendly, professional team make us a trusted choice for plumbing needs. We offer a supportive and collaborative work environment for our employees, with opportunities for growth and development.