Administrative Assistant II (Victim/Witness Assistance Program)

The intent of this job description is to provide a representative summary of the primary duties and responsibilities performed by incumbents in this position. The duties and responsibilities described are not a comprehensive list and may change with or without notice. Incumbents must be able to perform the essential function of the position with or without reasonable accommodation.

• Performs reception duties, such as answering incoming calls, responding to inquiries, and screening office visitors
• Coordinates and maintains calendars and schedules for Victim/Witness Program staff
• Coordinates travel and lodging arrangements for victims, witnesses, and staff; assists with reimbursement processing
• Researches and gathers information to create victim and witness folders
• Assists in providing transportation to victims and witnesses
• Orients victims to the Crime Victim Compensation Program and assists with the application process
• Remits weekly time records for all Victim/Witness staff to the Finance Department
• Maintains statistical information regarding victim/witness services and programs
• Prepares and submits quarterly and semi-annual reports in accordance with reporting requirements; assists in completing the annual VOCA grant application
• Provides additional assistance to victims and witnesses in the absence of Victim Advocates
• Performs office duties, such as data entry, filing, preparing documentation and correspondence, and processing mail
• Maintains current knowledge of the Victim/Witness Program
• Maintains a high level of discretion, tact, and confidentiality when working on highly sensitive subject matters and materials
• Professionally interacts with the public, law enforcement officers, attorneys, judges, court staff, and colleagues
• Maintains confidentiality of non-public records and makes available all data and information deemed a public record by the North Dakota Century Code.

• High School Diploma or GED AND two (2) years clerical experience; OR an equivalent combination of education, training, and experience.
• Must possess a valid North Dakota driver’s license or equivalent
• Must pass a thorough background check and pre-employment drug and alcohol screening