Back of House Shift Leader

Role Summary
Chick-fil-A Yoder Plaza is seeking candidates with experience leading teams of 5 or more people in a fast-paced environment to run kitchen operations. Kitchen experience not required. Candidates will be expected to lead a team of 6-12 people in a fast-paced kitchen with a focus on food safety and quality. Shifts are generally 6am to 2:30 pm or 2:30pm to 11:00pm, with most leaders working a mix of both.

Candidates should be leaders with a positive growth mindset who will live our values each day:

• Guest first
• Continuous learning and improvement
• Teamwork

General Responsibilities:

• Communicate with and support other leaders on shift
• Ensure systems and processes are followed throughout the restaurant
• Assign Team Member to positions and run breaks
• Coach and encourage Team Members
• Perform disciplinary procedures when CFA standards are not met
• Attend weekly leader meetings to provide feedback and collaborate to identify and solve problems

Skills:

• Time and Priority Management
• Personal Accountability
• Resiliency
• Leadership
• Decision Making
• Diplomacy
• Employee Development/Coaching

Preferred qualifications:

• Experience leading teams of 5 or more people in a fast-paced environment
• Years of Experience: 2
• ServSafe Manager certification preferred or able to obtain certification prior to completion of training

Benefits

• Closed Sundays
• Competitive pay
• 401k
• Healthcare
• Paid time off
• Free meals
• Opportunities for advancement