Customer Account Specialist

Customer Account Specialist
· High level of computer transactions daily, administering 200+ orders at any given time
· Proven ability to maintain accuracy in a dynamic environment
· Customer interaction management, both internal and external
· Administering commercial and/or military repair orders; included by not limited to acknowledging, quoting, exchanging, and invoicing customer orders
· Managing, interpreting, and executing customer contractual requirements
· Effectively processing orders to maintain customer service levels and proactively mitigate on-time delivery risk and financial penalties
· Determining validity and disposition of warranty claims
· Adhering to Global Trade compliance regulations

Preferred Qualifications

· SAP proficient

· MRO Customer Account Management

· US Government Repair Contract Administration

· FAR’s and DFAR’s

· CAV

· PIEE

Education

· Bachelors