Commercial Collections Specialist

firstPRO is seeking an AR/Collections Specialist for a direct hire opportunity in the Cobb Galleria area.

Selling Points:

• Beautiful office building
• Parking is by the Braves Stadium and can be used for games
• Fast-growing company
• Fun culture
• Summer hours (every Friday OFF at 1pm) Memorial Day to Labor Day
• Hybrid schedule- 3 days in office/2 days remote
• $1,000 annual performance based bonus and opportunity for yearly merit increases

Job Description The Collections Specialist will be responsible for tracking and resolving outstanding payment issues and generating aging reports in a timely manner. The candidate must have knowledge of general accounting principles and MS Office (especially Excel).
The applicant should display a positive and proactive attitude, strong organizational skills, the ability to prioritize and multitask and be a strong communicator, both paper and over the phone, as he or she will frequently deal with various levels of management.

Essential Duties and Responsibilities:

• Maintain an accurate aging report
• Monitor accounts to identify outstanding debt
• Investigate historical data for each debt or bill
• Find and contact clients to ask about their overdue payments
• Take actions to encourage timely debt payments
• Process payments and refunds
• Initiate collections on past-due accounts
• Manage the status of accounts and identify inconsistencies
• Update accounts receivable database with new accounts or missed payments
• Interact with customers and team leaders to resolve outstanding issues
• Perform additional administrative duties as requested or assigned
• Cash application – posting payments to client accounts

Qualifications, Skills and Requirements:

• Experience with Workday and Microsoft Dynamics preferred
• Ability to multi-task and thrive in a fast-paced environment
• High level of accuracy and attention to detail
• Ability to meet strict deadlines
• Effective verbal and written communications
• Demonstrated customer service orientation
• Advanced mathematical and logical deduction skills
• Excellent problem-solving skills

Education, Training and Experience:

• A/BS in Accounting or Business
• 2+ years of experience