OSA

We are looking for a dependable Office Services Associate to support daily copy, mail, and document handling operations for a client site in Houston, Texas. This Long-term Contract position is ideal for someone who enjoys delivering organized, responsive back-office support across both physical and digital workflows. The role also contributes to a smooth office experience by assisting with related service needs such as front desk coverage, hospitality, facilities coordination, and audio/visual support when needed.

Responsibilities:
• Manage day-to-day reprographics tasks, including copying, scanning, and preparing documents accurately and on schedule.
• Sort, distribute, and process incoming and outgoing mail for both physical and electronic delivery channels.
• Provide administrative support for document handling requests while maintaining accuracy, confidentiality, and service quality.
• Assist with reception and phone coverage, including handling multi-line calls and directing inquiries appropriately.
• Support office operations by helping with hospitality services, meeting room readiness, facilities-related requests, and basic audio/visual needs as assigned.
• Monitor work priorities and turnaround times to ensure deadlines are met in a fast-moving client environment.
• Resolve routine service issues independently and elevate more complex concerns to leadership when appropriate.
• Work closely with team members and client contacts to maintain a detail-oriented, responsive, and customer-focused service experience.• High school diploma or equivalent is required.
• At least one year of office services experience, preferably in a legal, financial, or large corporate setting.
• Working knowledge of copy, scanning, mailroom, and general back-office support processes.
• Demonstrated ability to provide strong customer service and build positive working relationships.
• Strong attention to detail with solid organizational and time-management skills.
• Ability to handle confidential materials with discretion and sound judgment.
• Comfortable making routine decisions independently while following established policies and business needs.
• Able to work effectively in a team-oriented, fast-paced environment with a positive and proactive approach.