IT Manager

Our client is seeking a Technology Manager to serve as a strategic IT leader and business partner across the organization. This individual will drive technology initiatives that support core business operations, optimize enterprise systems, and align IT capabilities with long-term business goals.

This role blends business analysis, IT leadership, and project delivery, requiring someone who can influence stakeholders, lead teams, and execute complex technology solutions in a manufacturing environment.

Key Responsibilities:

• Lead and develop a team supporting enterprise systems including ERP, CRM, MES, and other business platforms
• Partner with business leaders to identify needs and implement scalable technology solutions
• Own IT project delivery—prioritization, resourcing, budgeting, and execution (on time and within budget)
• Collaborate with IT leadership to build and maintain multi-year technology roadmaps aligned to business strategy
• Manage relationships with managed service providers, vendors, and system integrators
• Oversee operational IT support for the site/region, ensuring high performance and cost efficiency
• Ensure compliance with SOX and internal controls, including policy development and audit readiness
• Support disaster recovery and business continuity planning through testing and execution
• Drive process improvement through data, reporting, and cross-functional collaboration
• Mentor and develop team members through coaching, performance management, and career development

Required Qualifications:

• Bachelor’s degree (STEM or related field preferred)
• Experience in IT management, business analysis, or IT project management
• Experience supporting IT in a manufacturing environment
• Experience managing third-party vendors and service providers
• Strong understanding of enterprise systems such as:
• ERP (Oracle preferred)
• CRM (Salesforce preferred)
• WMS, MES, PLM, and SaaS platforms
• Knowledge of ITIL, SLAs, KPIs, and IT operations management
• Proven ability to align IT solutions with supply chain, manufacturing, and business processes
• Strong communication, stakeholder management, and problem-solving skills

Preferred Qualifications:

• Experience with Lean Manufacturing, Six Sigma, or continuous improvement methodologies
• Certifications in Project Management, ERP, CRM, Cloud (Azure), or ITIL
• Advanced skills in Microsoft Office tools (Excel, Project, PowerPoint, SharePoint, Visio)