Customer Service Representative

We are looking for a Customer Service Representative to support a fast-paced operation in Fort Worth, Texas. This contract opportunity with permanent potential is ideal for someone who enjoys helping customers, managing order details with accuracy, and working closely with both office and warehouse teams. You will play an important part in keeping product orders and shipments moving smoothly in a dynamic environment connected to the golf equipment industry.

Responsibilities:
• Enter customer and order information accurately into company systems while maintaining organized records
• Respond to customer inquiries with professionalism and provide timely updates on orders, shipping activity, and product availability
• Coordinate with internal departments to help ensure domestic and international shipments are processed correctly and on schedule
• Work across office and warehouse areas to confirm order status, resolve discrepancies, and support day-to-day fulfillment needs
• Review order details carefully and address issues related to documentation, quantities, or delivery information
• Communicate with team members to keep workflow moving efficiently in a busy distribution setting
• Assist with tracking shipments and following up on outstanding order questions to support a positive customer experience• Previous experience in customer service, order support, or a related administrative role
• Strong data entry skills with a high level of accuracy and attention to detail
• Ability to communicate clearly and professionally with customers and internal teams
• Comfortable working in both office and warehouse-adjacent environments as needed
• Able to stay organized and manage multiple priorities in a fast-moving workplace
• Basic computer proficiency and confidence learning company systems and processes
• Dependable work habits and a team-oriented approach to problem-solving