Senior SRE (Site Reliability Engineer)

Role:Senior SRE Engineer
Location: Washington DC - Hybrid

Job Description:
We are seeking a high-caliber Senior SRE Engineer to join a premier client in Washington, DC, to spearhead the evolution of their enterprise observability platform. This is a high-impact role designed for a technical leader with nearly a decade of specialization in Dynatrace SaaS, tasked with architecting and automating large-scale monitoring solutions across complex AWS and Azure environments. You will bridge the gap between infrastructure and applications, leveraging Davis AI and Grail to drive proactive reliability, mentoring cross-functional DevOps teams, and establishing a gold standard for full-stack visibility in a mission-critical, multi-cloud landscape.

Core Responsibilities:

• Enterprise Architecture: Lead the design, governance, and rollout of Dynatrace observability for distributed microservices, serverless workloads, and multi-region cloud environments.
• Full-Stack Optimization: Configure deep code-level visibility (PurePath), Smartscape topology mapping, and advanced APM instrumentation to ensure comprehensive system transparency.
• AI-Driven Insights: Harness Davis AI for causal analysis and root cause identification; develop custom dashboards, alerting profiles, and auto-remediation workflows to minimize MTTR.
• End-User Experience: Implement Real User Monitoring (RUM) and Synthetic Monitoring to analyze user journeys and establish performance KPIs.
• Automation & DevOps: Drive "Observability as Code" by building CI/CD pipelines (GitHub Actions, Jenkins) and automating infrastructure via Terraform, CloudFormation, or AWS CDK.
• Log Management: Manage high-volume log ingest pipelines and processing rules using Dynatrace Grail and Log Management features.
• SRE Advocacy: Define and monitor SLIs, SLOs, and error budgets while participating in on-call rotations and developing detailed RCA documentation.

Qualifications:

• Extensive Expertise: 9+ years of hands-on experience specifically focused on Dynatrace implementation and management at an enterprise scale.
• Foundational Experience: 5+ years in SRE, DevOps, or Cloud Infrastructure roles, with deep knowledge of Linux systems and networking.
• Cloud Proficiency: Advanced experience navigating and securing AWS and Azure environments.
• Automation Skills: Strong proficiency in Python or similar scripting languages for building self-service tooling and automation.
• Tooling Integration: Proven ability to integrate observability stacks with ITSM and communication tools like ServiceNow, PagerDuty, and Microsoft Teams.
• Methodology: Experience working within a SAFe Agile delivery environment and a solid understanding of the ITIL framework.
• Education: Bachelors degree in Computer Science, Engineering, or a related technical field.
• Location/Flexibility: Ability to work on-site in the Washington, DC area as required and provide off-hours support for critical production incidents.

Flexible work from home options available.