Access Control Technician

Overview

We are partnering with a well-established provider of commercial security, access control, and life safety solutions to hire an Access Control Service Technician. This company supports customers across healthcare, education, commercial, and other mission-critical environments with integrated security and communications systems.

This is a field-based service role focused on troubleshooting, servicing, programming, and supporting commercial access control, CCTV, and intrusion systems. The ideal candidate is hands-on, technically strong, customer-focused, and comfortable working independently in fast-paced environments.

What You’ll Do

• Troubleshoot and service commercial access control, CCTV, and intrusion systems
• Provide onsite and remote support to customers
• Diagnose issues and complete repairs in the field
• Assist with system upgrades, programming, and alarm takeovers
• Train customers and end users on system functionality
• Support installation teams when needed
• Maintain service documentation and communicate updates to internal teams
• Manage inventory and tools within company vehicle
• Stay current on evolving technologies and security platforms

What They’re Looking For

• 3+ years of experience with commercial security systems
• Strong experience with access control, CCTV, and burglar alarm systems
• Experience installing, programming, and troubleshooting integrated systems
• Ability to read architectural, electrical, and mechanical drawings
• Understanding of electrical, security, and life safety codes
• Comfortable working independently in the field and communicating directly with customers

Additional Requirements

• Valid driver’s license and clean driving record
• Ability to pass drug screening and background requirements
• Ability to work on ladders, lifts, and in varying environments
• Willingness to participate in an on-call rotation
• Occasional overnight travel to regional job sites

Compensation & Benefits

• Company vehicle provided
• Power tools and equipment provided
• Full benefits package including 401(k)
• Long-term growth opportunity with a stable and established organization