Enrollment Specialist
•Today
| Verified Pay check_circle | Provided by the employer$25.00 per hour |
|---|---|
| Hours | Full-time |
| Location | Columbus, Ohio |
About this job
Job Description
Job Description
Enrollment Specialist
Health Insurance
$25.00/hr
Monday-Friday, 8:00am-5:00pm
Columbus, Ohio (hybrid)
16 Week Contrack Opportunity
What You’ll Do:
- Answer and process a high-volume of complex Enrollment EDI questions and issues in a supportive, empowering and innovative manner, meeting and exceeding all SLA and KPI expectations
- Continue to improve the Enrollment EDI processes including Education, Set-up, Testing and Auditing to ensure a world class experience for all stakeholders
- Facilitate video calls with external stakeholders to address issues and set external partners up for success
- Audit and review enrollment les to identify discrepancies; resolve discrepancies as eciently as possible
- Work closely with other departments (Partnerships and Product Support) to resolve enrollment EDI issues and Reconciliation concerns.
- Identify trends in knowledge gaps and elevate to leadership to provide additional education or content to support the team
- Identify, initiate, and execute projects designed to drive eciencies and stakeholder satisfaction
- Provide accurate, relevant, and complete information by using the right methods and tools
- Perform other duties/projects as assigned
What We’re Looking For:
- 2+ years of experience in EDI support (preferred but not required)
- 2+ years of experience in an operations or analytics-focused role
- Experience and understanding of CSV and 834 le formats (preferred, not required)
- Experience in health insurance is highly preferred
- Experience with data entry and reconciliation
- Experience in external client-facing roles
- Highly motivated, driven to troubleshoot and problem solve
- Excellent organizational skills and attention to detail
- Demonstrated track record of completing large amounts of important work
- Ability to successfully execute many complex tasks simultaneously
- Ability to communicate effectively and clearly, both in verbal and written communications
- Demonstrated track record of consistently surpassing individual and team goals
- Works well in a team-centered environment as well as the ability to work independently
- Ability to thrive in a fast-paced, dynamic environment
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About Dawson
Dawson is a trusted staffing partner in Central Ohio. We help job seekers grow their careers with fast feedback, personalized support, and access to multiple employers through one application.
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