Medical Assistant

Description: Rise Health is a platform acquisition company re-engineering the current primary care fee-for-service paradigm. We deliver an integrated, value-based care clinical program centered around partnership with pre-existing primary care practices. We transition them to our proprietary tech and data-driven platform to support profitable risk management in the value-based environment. We are backed by private equity sponsors and led by a management team with deep experience in healthcare investing.
Job Summary
The Medical Assistant (MA) is a vital member of the healthcare team responsible for providing clinical and administrative support in a medical setting. The MA works under the direction of licensed healthcare providers to ensure efficient and effective patient care and smooth office operations.

Clinical Duties

• Prepare patients for examination by obtaining vital signs, weight, and medical history
• Assist providers with examinations, procedures, and minor surgeries
• Administer medications and immunizations as directed
• Perform basic laboratory testing and phlebotomy procedures
• Collect and prepare specimens for laboratory testing
• Clean, disinfect, and sterilize medical instruments and equipment
• Maintain examination rooms, clinical supplies, and medical equipment

Administrative Duties

• Maintain accurate, complete, and up-to-date patient records within the electronic health record (EHR) system
• Document patient information, provider notes, and updates in the EHR in a timely and accurate manner
• Manage and coordinate provider schedules to support efficient clinic workflow and timely patient care
• Conduct patient follow-up regarding care plans, test results, referrals, and provider instructions
• Process referrals and coordinate with specialty providers to ensure continuity of patient care
• Assist with obtaining prior authorizations for medications, procedures, and diagnostic testing as required
• Monitor and respond to patient messages through the EHR system and patient portal
• Prepare patient charts and ensure all required documentation, laboratory results, imaging, and reports are available for provider review prior to appointments
• Maintain organized electronic patient files, including scanning and uploading medical documents into the EHR
• Communicate effectively with providers, clinical staff, and external healthcare facilities to support patient care coordination
• Ensure all patient information and documentation are handled in compliance with HIPAA regulations and organizational policies

Requirements:

• High school diploma or GED required
• Completion of an accredited Certified Medical Assistant program (CMA, RMA, CCMA, or equivalent) required
• Current CPR/BLS certification preferred or required
• Previous clinical experience preferred, but not required
• Bilingual in English and Spanish preferred

Skills & Competencies

• Strong interpersonal and communication skills
• Excellent attention to detail and organizational skills
• Knowledge of medical terminology and clinical procedures
• Ability to multitask effectively in a fast-paced clinical environment
• Proficiency in Electronic Health Record (EHR) systems
• Ability to maintain professionalism and patient confidentiality in accordance with HIPAA regulations