Order Processing Clerk

Job Summary

We are seeking a reliable and customer-focused Order Processing Clerk to support our daily operations. The ideal candidate will have strong communication skills, attention to detail, and the ability to work closely with both customers and warehouse staff in a fast-paced environment.

Key Responsibilities

• Communicate professionally and effectively with customers via phone, email, and in person
• Provide accurate information regarding orders, products, and services
• Perform data entry with a high level of accuracy
• Maintain and update customer information in CRM systems
• Use Microsoft Excel to manage and review data as needed
• Coordinate and communicate with warehouse staff to support customer needs
• Assist with general administrative and customer service tasks as assigned

Qualifications & Skills

• Strong verbal and written communication skills
• Bilingual in English and Spanish is preferred but not required
• Prior customer service experience is preferred
• Experience with CRM systems is a plus
• Intermediate proficiency in Microsoft Excel
• Comfortable working and communicating with warehouse personnel
• Strong organizational skills and attention to detail

Attendance & Reliability

• Consistent attendance and punctuality are essential for this position
• The successful candidate must be dependable and committed to maintaining a regular work schedule

Compensation & Schedule

• Pay: $20.00 per hour
• Hours: Monday through Friday, 8:30 AM to 5:00 PM
• Status: Full-time, on-site position