Revenue Manager

Position Summary

The Revenue Manager is responsible for overseeing all reservation functions and executing revenue optimization strategies for Mountain Lake. This role drives occupancy, ADR, and total resort revenue through effective yield management, pricing strategy, and channel distribution.

This position works closely with all departments including but not limited to Front Office and Sales to align inventory, group strategy, and guest demand, supporting the overall financial success as well as Food & Beverage, Retail, Spa and Recreation to increase the overall guest experience of the resort.

Essential Duties & Responsibilities

Revenue Management:

·         Develop and implement pricing strategies to maximize occupancy, ADR, and RevPAR

·         Monitor booking pace, market demand, and competitor positioning

·         Adjust rates and inventory dynamically based on demand patterns

·         Produce weekly and monthly forecasts and analyze trends

Reservations Oversight:

·         Oversee reservation operations for accuracy and efficiency

·         Monitor daily pick-up, cancellations, and modifications

·         Ensure system accuracy and rate loading

Distribution & Channel Management:

·         Manage OTA extranets and third-party booking channels

·         Maintain rate parity and optimize channel mix

·         Work closely with marketing to ensure accurate online content

Collaboration:

·         Work with Front Office and Sales on inventory and strategy

·         Participate in leadership meetings

Reporting & Analysis:

·         Prepare reports (Occupancy, ADR, RevPAR, Pace)

·         Daily review of consumed and on the books revenues

·         Weekly review of pace trends

·         Identify trends and opportunities

Qualifications

·         Minimum 4 years hotel revenue management and reservation experience required

·         Strong understanding of yield/revenue management

·         Experience with OTA extranets

·         Detail-oriented and analytical

·         Strong communication skills

·         OPERA Cloud experience preferred

·         Microsoft Office Applications required