Pizzeria and Bar Manager

Pioneer Pizza is looking for a strong, hospitality-driven leader to oversee the daily operations of our pizza restaurant and attached bar located beside The Grainery.

This is not a sit-in-the-office management position. This role is hands-on, floor-focused, and responsible for creating an exceptional guest experience while leading the team with energy, accountability, and urgency.

We are looking for someone who understands that hospitality comes first, details matter, and culture starts with leadership.

Core Responsibilities

Daily Operations

• Lead day-to-day restaurant and bar operations
• Ensure all opening, shift-change, and closing procedures are completed
• Maintain speed, accuracy, cleanliness, and food quality standards
• Oversee dine-in, carryout, delivery, and bar operations
• Manage labor effectively while maintaining service standards
• Ensure all cash handling and end-of-day procedures are accurate

Leadership & Team Accountability

• Lead by example on the floor at all times
• Coach, train, and develop team members
• Hold employees accountable to standards, procedures, appearance, and attitude
• Assist with hiring, onboarding, and training new employees
• Build a positive, high-energy team culture
• Address performance issues quickly and professionally
• Maintain proper staffing levels for all shifts

Hospitality & Guest Experience

• Deliver hospitality over service
• Touch tables and interact with guests throughout shifts
• Resolve guest concerns immediately and professionally
• Create an environment where guests feel welcomed, appreciated, and remembered
• Ensure music, lighting, cleanliness, and atmosphere match brand expectations

Bar Oversight

• Oversee bartender performance and professionalism
• Monitor alcohol service standards and compliance
• Ensure bar cleanliness, organization, and inventory accuracy
• Maintain liquor, beer, and mixer inventory levels
• Support special events and busy patio/service nights connected to The Grainery campus

Food Quality & Kitchen Coordination

• Ensure ticket times remain efficient and organized
• Verify food quality and consistency before leaving the kitchen
• Communicate effectively between kitchen and front-of-house teams
• Assist in maintaining prep, cleaning, and food safety standards

Administrative Responsibilities

• Assist with scheduling and shift coverage
• Complete nightly reports and operational checklists
• Monitor inventory and ordering needs
• Help implement systems, procedures, and operational improvements
• Communicate effectively with ownership and leadership team

Qualifications

• Restaurant management experience preferred
• Bar management experience is a plus
• Strong leadership and communication skills
• Ability to lead in high-volume environments
• Hospitality-first mindset
• Nights, weekends, and event availability required
• Ability to stay calm and organized under pressure
• Self-motivated with strong attention to detail

What We Expect

• Leadership on the floor, not from the office
• High standards and strong accountability
• Positive energy and professionalism
• Ownership mentality
• Team-first attitude
• Someone who solves problems instead of creating them

What We Offer

• Competitive salary based on experience
• Growth opportunities within our restaurant group
• Fast-paced, energetic environment
• Team-oriented culture
• Opportunity to help build one of the most unique hospitality destinations in Ohio

“Hospitality over service.”