Dispatch Customer Service - Full-time

Pay: $18.00 - $21.00 per hour

Job description:

Scheduled Shift

• Monday: 12:00 PM – 10:00 PM
• Thursday: 12:00 PM – 10:00 PM
• Friday - 12:00 PM – 10:00 PM
• Saturday: 12:00 PM – 10:00 PM

About the Role

We are seeking a reliable, organized, and customer-focused Dispatch & Client Support Specialist to join our team.

This position is ideal for someone who enjoys working in a fast-paced environment, communicating with people, and helping ensure smooth daily operations. You will assist with customer communication, dispatch coordination, and operational support while working closely with our team to deliver excellent service.

Transportation or dispatch experience is helpful, but we are willing to train the right candidate with strong communication and computer skills.

Responsibilities

• Assist with dispatch and operational coordination
• Communicate professionally with clients and team members
• Provide excellent customer service by phone and email
• Monitor trip details and assist with schedule updates
• Enter and manage information accurately within company systems
• Support daily transportation operations as needed

Qualifications

• Strong communication and customer service skills
• Basic computer and typing skills
• Ability to multitask and stay organized
• Dependable and detail oriented
• Professional attitude and team-oriented mindset

Compensation

Compensation is based on experience, qualifications, and interview performance.

Benefits

• Health Insurance – BlueCrossBlueShield Illinois
• Paid Time Off
• 401 K

If interested, please submit your resume for consideration.while delivering outstanding client support!

Benefits:

• 401(k)
• Health insurance
• Paid time off

Work Location: In person

Required qualifications:

• Legally authorized to work in the United States

Preferred qualifications:

• 21+ years or older