Automotive Repair Facility Service Advisor

We're a busy and fast growing automotive service center with lots of opportunity for growth. Family owned and operated 8 bay facility.  

Seeking a Service Writer with experience. Unfortunately we do not have time to train anyone from scratch at this time. We need an advisor with bare minimum of 3 years experience in a shop. Preferably an independent shop. 

Please apply here , please do not call the shop to apply.  

Duties:

- Greet customers and provide excellent customer service
- Listen to customer concerns and accurately document vehicle issues
- Generate repair orders and provide detailed explanations of recommended services
- Communicate with technicians to ensure timely completion of repairs
- Provide estimates for automotive services and obtain customer approval
- Coordinate with parts department to ensure necessary parts are ordered and available for repairs
- Maintain accurate records of customer interactions and transactions
- Process payments and handle cash transactions

Skills required for this job :

- Automotive service knowledge, including understanding of vehicle maintenance and repair processes 

-  Need to have a basic understanding of the anatomy of automobiles and how they work

- Must be able to operate a computer and type efficiently  

- Strong and effective communication skills, both verbal and written

- Excellent customer service skills, with the ability to build rapport with customers

- Detail-oriented with strong organizational skills

- Ability to work in a fast-paced environment and prioritize tasks effectively

- Proficient in computer systems and software used for generating repair orders and invoices

- Cash handling experience is preferred

If you have a passion for the automotive industry and enjoy providing exceptional customer service, we want to hear from you! Join our team as a Service Writer and be part of a dynamic and growing company.

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, skills, or requirements associated with the role.

Job Type: Full-time

Pay: $70,000 - $100,000  per year , varies based on skill level experience and efficiency 

Expected hours: 45-50 hours per week

Benefits:

Shift:

Work Days:

Experience:

Work Location: In person