Customer Service Representative

Customer Service Representative for mortgage broker located in the Irvine Spectrum area.

This is a Temporary to Hire position paying $20/hr. Hours are 8:00 AM - 5:00 PM, Monday-Friday, with 1 hour unpaid lunch. Dress code is business casual. Benefits include Medical, Dental, and a 401 (k) with matching.  

Essential Duties:

• Screening applicants for loan eligibility and then transferring them to a loan officer
• Call Type: For starting off, it will be inbound only, as of now. However, may make outbound calls later on, as needed
• Quota: There is no set quota as of now. The main priority is just not letting any calls get by without addressing
• Training: The company will provide full training for the role

Experience:

• Min 1 year Customer Service experience; call center experience is a plus, but not a must; Mortgage industry experience is preferred

Compensation / Pay Rate (Up to): $20.00 - $20.00 Per Hour