Director of Service, Beverage & Brand Experience
| Verified Pay check_circle | Provided by the employer$55000 - $75000 per year |
|---|---|
| Hours | Full-time |
| Location | 500 S Battlefield Blvd Chesapeake VA 23322 Chesapeake, Virginia open_in_new |
About this job
Job Description
Honey and Hooch is seeking a senior level hospitality leader to help us grow the next chapter of one of Chesapeake’s most unique dining experiences.
This is not an entry level management position.
This is not a clipboard manager role.
We are looking for someone who understands how elevated hospitality feels. Someone poised and polished who can lead with calm authority, create unforgettable guest experiences, build systems, coach staff, protect culture, and help drive the future of the brand.
The right person understands both luxury hospitality and operational discipline.
Responsibilities:
• Lead all front of house operations including staffing, scheduling, labor management, payroll accuracy, coaching, accountability, and service standards
• Maintain graceful, polished service flow during high volume nights without chaos, panic, or loss of hospitality
• Train and develop staff in wine, bourbon, cocktails, menu knowledge, and elevated guest interaction
• Help build and execute beverage driven programming including wine clubs, tastings, supper clubs, pairings, specialty dinners, and branded events
• Work directly with ownership and the Executive Chef to maintain consistency, culture, profitability, and brand identity
• Protect and strengthen team culture while refusing gossip, toxicity, excuses, or mediocrity
• Help continue the growth of Honey and Hooch as a destination known for hospitality, atmosphere, wine, bourbon, and experience throughout Virginia and the region.
Ideal Candidate:
• Strong hospitality leadership background
• Deep understanding of service pacing and guest psychology
• STRONG Wine and bourbon knowledge REQUIRED!
• Calm under pressure
• Natural teacher and culture builder
• High standards without arrogance
• Understands both numbers and hospitality
• Can lead adults without drama or ego
• Obsessed with details guests NEVER consciously notice but ALWAYS feel
• Prior Wine Club Experience preferred
Compensation:
• Base salary depending on experience
• Performance incentives available
• Relocation assistance considered for elite candidates
Schedule:
Full time
Nights and weekends required
In short, we are seeking:
• a stabilizer
• an operator
• a culture protector
• a second-in-command
We are building a team of hospitality professionals who genuinely enjoy creating memorable guest experiences. Our environment is polished but relaxed, fast paced but guest focused, and centered around hospitality rather than simply serving food and drinks.
As we continue expanding our wine clubs, curated dinners, tastings, and specialty events, we are looking for bartenders who can bring both personality and professionalism behind the bar.
We are not a cookie cutter chain and we are not looking for cookie cutter employees. We value professionalism, emotional intelligence, attention to detail, initiative, and people who take pride in creating memorable experiences.
Our team culture matters deeply. We believe guests can feel the difference between a restaurant that simply serves food and one that is intentionally built around hospitality.
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