Medical / Surgical Assistant

We are seeking a versatile and proactive Medical / Surgical Assistant to join our clinical team. This role is a unique blend of clinical expertise and administrative coordination, requiring a professional who is as comfortable assisting in the operating room as they are navigating insurance authorizations.

The ideal candidate is a detail-oriented multitasker who prioritizes patient care and maintains a sterile, efficient environment.

Key Responsibilities

Clinical & Surgical Support

• Patient Intake: Greet patients warmly, prepare exam rooms, and accurately record vital signs.
• Surgical Assistance: Act as a primary assistant during in-office surgical procedures, ensuring the provider has necessary instrumentation and support.
• Procedural Care: Perform venipuncture (blood draws), remove sutures/staples, and administer dressing changes.
• Advanced Tasks: Perform specific clinical procedures independently following successful completion of in-house training and competency validation.
• Sterilization: Responsible for the cleaning, packaging, and sterilization of surgical instruments according to OSHA and clinical protocols.

Administrative & Care Coordination

• Insurance Management: Liaise with insurance companies to obtain prior authorizations and verify coverage for procedures.
• Patient Navigation: Answer multi-line phones, triage patient inquiries, and manage complex appointment scheduling.
• Inventory Control: Monitor clinical stock levels and take the lead on ordering medical and surgical supplies to ensure zero downtime.

Required Skills & Qualifications

Category

Requirements

Experience

Proven experience in a medical office or surgical setting.

Technical Skills

Proficiency in venipuncture and aseptic technique.

Administrative

Strong understanding of medical billing codes and the prior-auth process.

Communication

Excellent verbal and written skills; ability to put anxious patients at ease.

Reliability

Exceptional organizational skills and a "no task is too small" attitude.