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$30.36-$43.49 per hour

Hours

Full-time, Part-time

Location

Los Angeles, California

Description

In this role you will serve as a key member of the patient care team by providing administrative support to patients, families, and providers within the Bowyer Oncology Center. Responsibilities include but are not limited to:

Act as a primary communication hub for the clinic, managing high-volume phone lines with professionalism, compassion, and excellent communication skills
Perform seamless "warm" transfers by connecting callers to the appropriate oncology sub-specialty while clearly communicating patient needs
Assist patients in navigating the clinic phone system and accessing the appropriate care teams and services
Coordinate and schedule clinic appointments, chemotherapy treatments, and related ancillary testing and procedures
Support efficient clinic operations through accurate coordination of patient requests and provider schedules
Deliver exceptional customer service while maintaining sensitivity to the needs of oncology patients and families
Collaborate closely with clinical and administrative teams to ensure timely and coordinated patient care

Salary Range: $30.36-$43.49/hourly

Qualifications

Required:

Previous experience working in a medical setting
Knowledge of medical terminology and procedures
Experience in the use of computers, and Word, Excel programs
Excellent customer service skills, both in person and via telephone
Ability to work and prioritize in a fast paced medical environment
Excellent communication skills
Bilingual in Spanish

Clinic Facilitator - Bowyer Oncology & Treatment Center

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