Dental Receptionist - Now Hiring

Full-Time | Oral Surgery Associates of Lansing

Oral Surgery Associates is a 6-doctor, 5-location practice proudly serving patients across the Greater Lansing area, Ionia, and Grand Rapids. We are a fast-paced, patient-centered oral surgery practice seeking a motivated and adaptable Front Desk Patient Coordinator to join our team.

The ideal candidate will have prior experience in a medical or dental setting, exhibit pristine customer service skills, and excel at switching between tasks efficiently in a dynamic and high-speed environment.

Key Responsibilities:

• Greet patients warmly and professionally at the front desk
• Answer incoming phone calls and schedule patient appointments across multiple locations
• Enter and update patient information accurately in the practice management system
• Verify patient insurance prior to appointments and ensure all necessary documentation is obtained
• Confirm that all x-rays, referrals, and medical clearances are received and organized in advance of the patient’s visit
• Provide exceptional service to patients, referring offices, and team members

Qualifications:

• Previous dental or medical office experience preferred
• Strong multitasking skills and attention to detail
• Ability to work effectively in a high-volume, team-oriented environment
• Excellent verbal and written communication skills
• Proficiency with electronic health records and scheduling systems is a plus

Schedule:

• Full-time
• Monday through Friday

Benefits:

• 401(k)
• Health, dental, vison, and life insurance
• Short-term disability insurance
• Paid time off

If you thrive in a fast-paced clinical setting and are passionate about patient care, we invite you to apply and join a dedicated and growing team of professionals.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience:

• office/administrative: 1 year (Preferred)

Ability to Commute:

• Lansing, MI 48917 (Required)

Work Location: In person

Benefits:

Medical, Dental, Vision, 401k, PTO