Field Supervisor

Security Clearance

Confidential

Duties

Leads a team of Field Representatives responsible for data collection in accordance with the scientific standards and expectations set by the Census Bureau and survey sponsors. Understands surveys and or Special Census being conducted including response patterns, differences in survey procedures, their effect on interviewing experience, and is able to leverage general guidance, previous training, experience, and survey resource material in directing Field Representatives to resolve issues. Regularly assists with the recruitment and training of Field Representatives. When needed, conducts in person interviews throughout the area of consideration (as listed in the summary section of this announcement) and surrounding areas. Evaluates, monitors, and mentors Field Representative performance through performance metrics on the job observations, regular performance reviews and conducts supervisory and administrative duties including the review and approval of payroll and leave requests. This position has a mixed-tour work schedule. A mixed-tour work schedule provides for periods of full-time, part-time, and/or intermittent work to accommodate fluctuating workloads. Position may include evening or weekend work up to 40 hours; hours will vary. The candidate(s) selected for this position must sign an agreement outlining the conditions of employment prior to appointment. This is a NON-BARGAINING unit position.

Requirements

You must be 18 years old. You must be a U.S. Citizen. You are required to maintain residence in the zip code that you had when you were selected. You will be required to sign a residency agreement, which will provide additional information. You must have good hearing and the ability to read small print found on surveys. You must be in good physical condition to drive, walk, stand, and climb stairs for extended periods. You will occasionally be required to lift materials weighing up to 50 lbs. You must be willing to travel throughout the assigned local and surrounding areas. You must have access to a vehicle (or public transportation) so that you can travel throughout the assigned geographic area. You must establish and maintain a safe work environment in your residence. You must have an internet connection at your residence. If internet is not available in your area, must be able to connect to a cellular network. You must be willing to use all methods of communication (face to face, phone call, emails, letter, etc.). You must be willing to accept all assignments and work multiple surveys. You must be suitable for Federal employment. You must be registered for Selective Service, if applicable, at time of hire (www.sss.gov). You must meet all qualification requirements by the closing date of this announcement. You will be required to serve a 1-year supervisory trial period.

Qualifications

QUALIFICATIONS: Grade 7: Applicants must have one year of specialized experience equivalent to at least the next lower grade level in the Federal Service. Specialized experience is experience which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of a Field Supervisor. The applicant must have experience in the following areas: (1) interviewing clients, respondents, and/or customers to gather and obtain data in person and/or by telephone, (2) using a device such as a smart phone, tablet, or computer/laptop to collect data and generate reports, (3) completing work assignments in accordance with production or progress standards, (4) experience applying procedural guidance and/or training to address complex or unusual problems. NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).

Education

Education cannot be substituted for experience for this position.

Other Information

In accordance with Executive Order 14170, applicants can, but are not required to, respond to four short, free-response, essay questions in the questionnaire. Answers to these questions are not scored or rated. When you apply you will be asked a series of questions to determine your eligibility for employment and your qualification for this position specifically. You must answer all of these questions completely and truthfully. This is an open continuous announcement which allows applicants to apply up to the closing date of the announcement. There may or may not be a vacancy at the time you are conducting your job search. Vacancies will be filled as they become available. The announcement will be used to fill anticipated vacancies across multiple locations. Contingent upon funding and space requirements, one or more vacancies may be filled at the locations listed in this announcement as they become available. Salary is predetermined by duty station, which will be your home address and cannot be negotiated. Please review the following map to review the area's at this pay grade and to look up the pay rate for your duty station (which will be your home address): FS Pay Rate The following links provide information on various hiring authorities that may enable you to apply through merit assignment procedures, or be eligible for a non-competitive appointment. * CTAP,ICTAP The Department of Commerce provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the Human Resources Office. The decision on granting reasonable accommodation will be on a case-by-case basis. TTY users can contact the Human Resources Office via the Federal Relay Service, 1-800-877-8339.