["Client Service Representative-PART TIME","Client Service Representative-PART TIME"] - Part-time

At VCA, we know that we couldn’t have grown into the company we are today without all of our hardworking, talented employees!  We value all our employees and we want you to stick around! Career growth and professional development is important, so we want to provide you with opportunities to take on new and exciting roles within VCA!  

Take a look at the new openings and apply to those that you feel suit you best!  Thanks for interest in continuing your career with VCA!

We are seeking a part time-Client Service Representative to join our team.
At VCA West Mesa Animal Hospital in Albuquerque, NM.

We’re looking for a personable yet highly professional “service extraordinaire” to join us in delivering our mission to our clients and their pets. The ideal candidate must be passionate, professional, flexible, hardworking, efficient, reliable and friendly.

Why We Need You

As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for:

• Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms, presenting estimates, etc.

• Ensure clients are kept informed on their pet's visit

• Scheduling and confirming appointments

• Presenting and explaining fees, including processing payments

• Obtain records from referring Primary Care Veterinarians

• Send and receive phone calls, texts and emails

• Manage electronic medical records (EMR), reports and correspondence

• Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times—both inside and outside.

• Must be able to work weekends and some holidays

Pay rate for this positions starts at $16 per hour