Warehouse & Loading Team Lead - 2nd Shift/3rd Shift

What you'll do:

As the Warehouse & Loading Team Lead, you will be responsible for leading second/third shift outbound operations, including order picking, packing, truck loading, labor execution, and team performance.

Key responsibilities include:

• Lead daily warehouse/order fulfillment operations including picking, packing, staging, and truck loading
• Execute the nightly labor plan and make real-time staffing adjustments based on workload, volume, and operational priorities
• Drive team productivity, efficiency, and on-time completion of outbound shipments
• Coach, train, and hold team members accountable to standardized work, safety expectations, and productivity goals
• Monitor order accuracy, product quality, and loading execution to ensure exceptional customer service
• Partner cross-functionally with Supply Chain, Sales, and Operations teams to resolve issues quickly and minimize service disruptions
• Support onboarding and development of new employees in partnership with mentors and supervisors
• Promote labor sharing, cross-training, and operational flexibility to meet changing business demands
• Build a culture of accountability, teamwork, urgency, and continuous improvement
• Lead by example as a visible, engaged floor leader

• This role requires the ability to perform a variety of physical tasks in changing work environments, including both hot and cold conditions. Truck loading takes place on a dock where temperatures may vary depending on outdoor weather conditions.

What We’re Looking For

We’re looking for a leader who can balance people leadership with operational execution.

Pay Range: $23.00/hr - $26.00/hr

Shift Schedule OverviewThis is a full-time, 2nd shift position with seasonal variations. Flexibility is essential during peak periods.

• Sunday, Monday, Wednesday & Thursday 5pm-3AM , Occasional Tuesdays
  • EOD = "End of Day" (whenever the shift is completed)

    • Sunday: 3:00 PM – 1:00 AM

    • Monday: 5:00 PM – 3:00 AM

    • Occasional Tuesday: 5:00 PM – EOD

    • Wednesday: 5:00 PM – 3:00 AM

    • Thursday: 5:00 PM – 3:00 AM

Important: This is an End-of-Day (EOD) operation. Shift end times are workload-dependent, and leaders are expected to remain until operations are complete.

Holiday Schedule (November – May): Sunday: 3:00 PM – EOD, Monday – Thursday: 5:00 PM – EOD

• • Occasional Friday/Saturday shifts required during the 2 weeks leading up to major holidays:
    Thanksgiving, Christmas, Valentine’s Day, Easter, and Mother’s Day

  • Shifts may be 10–12 hours during these periods

Holidays & Overtime:During major floral holidays (Thanksgiving, Christmas, Valentine’s Day, Easter, Mother’s Day), you should expect:

• 10–12+ hour shifts
• Overtime
• Occasional Friday/Saturday shifts
• Holiday work as required by business needs

Skills and Experience Preferred

• 2+ years of leadership experience in warehouse, logistics, distribution, shipping, manufacturing, or order fulfillment
• Proven ability to drive productivity and manage teams in fast-paced, deadline-driven environments
• Experience with truck loading, outbound shipping, warehouse workflows, or distribution operations strongly preferred
• Strong decision-making skills and ability to adjust quickly when priorities shift
• Experience with labor planning, staffing coordination, and performance coaching
• Strong communication skills; ability to lead diverse teams effectively
• Bilingual English/Spanish strongly preferred
• Lean, continuous improvement, or process discipline experience is a plus

• Must meet the physical demands of the role including lifting, standing, and moving throughout the facility.

Work Environment & Physical Requirements

This is a physically active leadership role requiring significant time on your feet and direct involvement in operations.

You must be able to:

• Stand/walk for extended periods (8+ hours)
• Lift, move, push, and pull products throughout the shift
• Work in varying temperatures, including:
  
  • Refrigerated warehouse/cold room environments (40–50°ree;F)
  • Loading dock areas impacted by outdoor weather conditions

If you're a driven leader with a passion for safety, efficiency, and team development, we encourage you to apply and be a key contributor to our success.